Terms of service

Effective October 17, 2026

These terms apply to FaqMilo, provided by OutletOrbit. By installing or using the app for a Shopify shop, you confirm that you are authorized to manage that shop.

The service

FaqMilo helps merchants create, reuse, translate, assign, and publish FAQs and product instructions. Features and usage limits depend on the selected plan. You remain responsible for the accuracy, rights, and legality of content you publish and for reviewing how it appears in your storefront.

Merchant app subscriptions

Plan prices, billing intervals, and any trial are shown in the app and Shopify’s charge approval screen. A paid plan requires merchant approval through Shopify. Plan changes and cancellation take effect according to the details shown in the app and the confirmation screen. FaqMilo bills the merchant for app access; it does not create recurring product subscriptions for store customers. Taxes and currency conversion, if applicable, are handled by Shopify.

Acceptable use

Do not use the app to publish illegal content, infringe another person’s rights, upload sensitive personal information, attempt unauthorized access, or disrupt the service. Keep your Shopify account secure. The merchant retains ownership of its content and grants the app permission to process and display it as needed to provide the requested features.

Availability and backups

We aim to keep the app available, but availability depends on Shopify, hosting services, and network conditions. Maintenance and service interruptions may occur. Keep exported copies of important content and check published content after making changes.

Ending use

You can cancel your app subscription or uninstall FaqMilo through Shopify. Uninstalling triggers deletion of app-managed shop data. Export a backup first if you wish to keep it. We may restrict access where necessary to address abuse or an immediate security threat.

Support and updates

Contact [email protected] for support or billing questions. We may update these terms as the service changes. The effective date identifies the current version. Nothing in these terms limits rights that cannot be excluded under applicable law.